PRIVACY POLICY

This Privacy Policy outlines how MauriVoyage (“we,” “our,” or “us”) collects, uses, and protects the personal information of customers who use our car hire and transfer services in Mauritius. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect personal information when you interact with us, including:

• Personal Identification Information: Full name, contact details (email address, phone number), postal address, and identification details (e.g., passport or national ID number).

• Booking Information: Pickup and drop-off locations, dates, times, and vehicle preferences.

• Payment Information: Credit card or other payment details, billing address.

• Website and Communication Data: When you visit our website, we may collect data through cookies, IP addresses, browser type, and usage data.

• Optional Information: Any preferences or special requirements you may provide during the booking process.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process your bookings, manage your reservations, and ensure seamless service delivery.

• Communication: To contact you regarding your reservation, provide service updates, and respond to your queries.

• Payment Processing: To process your payments and manage billing.

• Improving Our Services: To enhance our website, service offerings, and customer experience through feedback and analytics.

• Legal Requirements: To comply with local regulations, such as maintaining records for tax or legal purposes.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: We may share information with trusted third-party providers who assist us in delivering services (e.g., payment processors, vehicle suppliers).

• Legal Requirements: We may disclose your information when required to comply with local laws, legal proceedings, or government requests.

• Business Transactions: In case of mergers, acquisitions, or business transfers, your information may be part of the transferred assets.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server hosting. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

5. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for the duration of your business relationship with us and as required by law.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccurate or incomplete information.

• Request the deletion of your personal information where it is no longer necessary.

• Object to the processing of your data or request restrictions.

To exercise these rights, please contact us at [Contact Information].

7. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and customize content. You can manage cookie preferences through your browser settings, though disabling cookies may limit certain website functionalities.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to this Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with an updated date. Please review this policy periodically for any updates.

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Contact Us

If you have any questions or concerns regarding this privacy policy or how your data is handled, please contact us at:

MauriVoyage

Email: info@maurivoyage.com

Phone: +230 5916 7777

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